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Specialty Retail

CounterPoint point-of-sale and business software meets the unique demands of retail and wholesale businesses. In addition to industry-leading point of sale and store management capabilities, our complete suite of solutions also includes; ecommerce software so you can extend your product offering to the web to grow your business, Email marketing software to stay connected to your customers and drive new sales, enhanced credit card processing to ensure fast and secure payments, smart alerting and mobile technology to help manage operations remotely and sell anywhere, along with a comprehensive line of hardware offerings designed especially with CounterPoint users in mind.

Inventory Management is designed to help you maintain optimum inventory levels, control inventory costs, and track merchandise movement. It provides the tools needed to minimize inventory levels and out-of-stock conditions, and maximize valuable management information and profitability.

Touchscreen Point of Sale provides fully integrated cash register functions on a computer workstation. It also gives you a full complement of management controls and reports to help you operate your business profitably and securely.

Customer Loyalty is included as an integral part of CounterPoint. Complete details of every customer, including detailed sales history, may be tracked in CounterPoint.

Automated Purchasing gives advice on what to order, replenishes automatically, and easily receives PO's a powerful and efficient way to control your purchasing, receivings, and returns to vendor.

Built-in Gift Cards is an easy-to-use feature that is part of the CounterPoint solution. Gift card programs generate consistent, more predictable revenue streams, in addition to meeting consumer expectations.

Order Management fulfills the needs of retailers who process orders from a website, mail order, or customer special orders. CounterPoint's Business Software capabilities include order entry, recording shipping information for shipping manifest integration, and order fulfillment of individual orders and batch order processing.

Integrated Ecommerce capabilities are integrated with CPOnline, a web-hosting and ecommerce service from Radiant, designed especially to provide online stores for CounterPoint merchants. Use just one database to track both your brick and mortar inventory and your online inventory.

Email Marketing built for retail with CustomerConnect. The retail industry’s only integrated email marketing tool, Customer Connect helps retailers boost sales, increase effectiveness and profitability of promotions and reduce marketing spend. Design customized, professional HTML email campaigns with our user-friendly designer tools, or import your own code. Your time is valuable, so we’ve simplified creating an email.

Mobile Point of Sale with CPMobile allows you to run your business in new and efficient ways with a technology that adds value, not disruption. Connect with customers by taking the transaction to them at their convenience. Completely integrated to CounterPoint for real-time inventory updates and secure payment processing, you can now sell anywhere.

Mobile Alerts with SmartAlerts provides instant intelligence. CounterPoint SmartAlerts is a unique service that analyzes your CounterPoint data and transactions. Alerts, which easily can be configured for your business, are sent via SMS text or email when SmartAlerts discovers an action that falls outside the thresholds you establish.

Radiant Point of Sale Hardware is specifically designed for the retail industry. Rugged, reliable, and feature rich, our POS hardware is designed to withstand high transaction volume, continuous operation, and contaminants such as food, grease, and dirt. Radiant stands behind its hardware by providing a comprehensive, no questions asked hardware replacement warranty with every unit.

Contact: Kevin Wegner